Home News After Backlash, Starbucks Apologizes to Police Officers Booted From Store

After Backlash, Starbucks Apologizes to Police Officers Booted From Store

by Paul Goldberg

Six Arizona police officers were asked to leave a Starbucks store in Tempe, Arizona after a customer complained they felt “unsafe” because of the officers’ presence.

The ensuing social media backlash, with many calling for a boycott, has Starbucks scrambling to apologize.

ABC News reported that Six Tempe, Arizona, police officers were asked to leave a local Starbucks on the Fourth of July because a customer said the officers were making them feel uncomfortable, prompting an outcry on social media and an apology from Starbucks.

Reggie Borges, a Starbucks spokesman, told ABC News that the store and the officers have “a really good relationship with the Tempe police department,” and that the cafe often hosts ‘Coffee with a Cop’ events to cultivate the relationship in the community.

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Starbucks apologized to the Tempe, Ariz., police department after some of its officers were asked to leave from one of its shops on the Fourth of July following complaints from a customer who said they didn’t feel safe with cops present.

The coffee giant apologized for any “misunderstanding or inappropriate behavior that may have taken place” and said it has “deep respect for the Tempe Police Department.”

The company went further on Saturday, with Rossann Williams, executive vice president, president U.S. retail, writing to the Tempe Police Department: “On behalf of Starbucks, I want to sincerely apologize to you all for the experience that six of your officers had in our store on July 4. When those officers entered the store and a customer raised a concern over their presence, they should have been welcomed and treated with dignity and the utmost respect by our partners (employees). Instead they were made to feel unwelcome and disrespected, which is completely unacceptable.”

She added: “At Starbucks, we have deep appreciation for your department and the officers who serve the Tempe community. Our partners rely on your service and welcome your presence, which keeps our stores and the community a safe and welcoming place.”

Six officers had purchased their drinks prior to their July 4 shift and were standing together when a barista asked them to leave because a customer said they did not feel safe by their presence, the Tempe Officers Association posted to its Facebook account.

The post was accompanied by a parody Starbucks logo featuring coffee being dumped from a cup. The union called the request “offensive” and said “such treatment has become all too common in 2019.”

“We know this is not a national policy at Starbucks Corporate and we look forward to working collaboratively with them on this important dialogue,” the union said.

It was not clear of the barista — who was not identified — would face disciplinary action.

In 2018, the coffee chain made headlines when two black men waiting for a business associate were arrested inside a Philadelphia shop for trespassing. The men received an apology from the city’s police commissioner and Starbucks closed 8,000 locations for the better part of a day to conduct “racial bias training.”


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Mr Rollo July 8, 2019 - 04:14

Well, clearly Starbucks has fallen short on their so-called “diversity training”. Each one of those officers should be offered, by Starbucks, free coffee for life. No question this billion dollar company could find it in their pocket change to do this. The person that complained is probably one of color and that we may never find out.

Zero Nada July 8, 2019 - 04:47

If a “Cuntstomer” feels unsafe around Police in an Overrated hangout for Pussified Lefties, Lieberals & Commies then by All means Get the F*ck Out you Lowlife Hysterical Piece of Dogshit – Go Cry B!tch!

Max42 July 8, 2019 - 12:16

Starbucks has consistent pattern of this type of behavior. If they were serious about changing it they would take specific actions, such as identifying the employee and ensuring he or she were fired. But they won’t do that, so the “apologies” are simply short term damage control. I will not spend another dime on a Starbuck’s product.

Triceratop July 8, 2019 - 12:46

So, “the barista was not named, and it is not known whether they would face disciplinary action”. This suggests, the mea culpas of Starbucks management are shallow and fake. Nothing in the Starbucks culture, nor treatment of our LEOs will change. I’ll drink my Black Rifle at home.

Freeland_Dave July 8, 2019 - 15:26

Of course they won’t do it but if this Starbucks store needed the police for any reason they shouldn’t respond. Fortunately the police have a higher standard than these pathetic liberals. Hey Starbucks, next time your store is being robbed or a customer is fighting in your store, instead of calling the police call your local gang-bangers or, better yet, your liberal customers to help you.

william g munson July 8, 2019 - 17:32

I do not go there because coffee is not good and too high and just like chocolate mix with coffee

ChaznGwenie Gugins July 9, 2019 - 21:26

Apparently Starbucks sensitivity training did not work both ways. Insulting police is apparently not considered in sensitivity training. They are apologizing because they will lose more business. They cater to an ill mannered clientele.


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